1970 Buyer's Guide

Best IT & Security for Agencies

Agencies need software for project profitability, client visibility, and team utilization.

Why Agencies teams need IT & Security

Cybersecurity, IAM, ITSM, endpoint, privacy. Agencies need software for project profitability, client visibility, and team utilization.

Top picks

Best Overall
Optery

Highest overall fit score

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Best for Enterprise
Tenable

Scales to large orgs

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Side-by-side comparison

VendorFit ScorePricingBest Team SizeSetupKey Features
Optery
78
$0–$50/mo1-10, 11-50easyfree exposure scan, automated data removal, evidence reportsView
Passpack, Inc
78
$0–$50/mo1-10, 11-50easypassword manager, secure sharing, two-factor authenticationView
1Password
75
$0–$50/mo1-10, 11-50easypassword vault, secure notes, credit card storageView
Proton
73
$0–$50/mo1-10, 11-50mediumencrypted email, secure VPN, encrypted cloud storageView
Freshservice
70
$50–$200/mo11-50, 51-200mediumincident management, problem management, change managementView
EasyDMARC
70
$50–$200/mo1-10, 11-50mediumDMARC reporting, SPF setup, DKIM setupView
INE
70
$50–$200/mo1-10, 11-50mediumstructured learning paths, hands-on labs, certification preparation (e.g.View
SMTP.com
70
$50–$200/mo1-10, 11-50mediumSMTP relay, email API, high deliverabilityView

Common pain points

  • Scope creep
  • Low utilization
  • Missed deadlines
  • Margin erosion
  • Client status fire drills

Desired outcomes

  • Higher utilization
  • Tighter scope control
  • On-time delivery
  • Improved margins
  • Proactive client comms

Buying guide

What is IT & Security?

IT & Security is software that helps teams cybersecurity, iam, itsm, endpoint, privacy..

Why Agencies teams adopt it

Agencies organizations adopt IT & Security to address the pain points listed above and unlock the outcomes their leadership cares about.

Key features to look for

free exposure scan • automated data removal • evidence reports • continuous monitoring • expert support • dark web monitoring

Expected ROI

Most Agencies teams see measurable ROI within 3–6 months through time savings, higher conversion, and reduced manual work.

Pricing ranges

Entry plans typically run $20–$80/user/month, mid-market $80–$200/user/month, enterprise deals are usually negotiated.

Implementation timeline

Plan for 2–6 weeks for SMB rollouts and 2–4 months for enterprise deployments depending on integrations and data migration.

Common mistakes

Skipping requirements, underestimating change management, no executive sponsor, ignoring integrations, picking by price alone.

Questions to ask vendors

What's a realistic onboarding timeline? What integrations are native vs. via middleware? What does the data model look like? Who handles support? What's the actual price after year-1?

Related

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